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Winbig21 Casino
Winbig21 Casino

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Terms and conditions

TERMS AND CONDITIONS

  1. AGE RESTRICTION

By accessing or using our services, you represent and warrant that you are at least 25 years old.

  1. LICENSE

Our online casino is licensed by the Government of Curacao under license number 8048/JAZ. We operate in accordance with the laws and regulations of Curacao.

  1. OPERATION IN THE UNITED KINGDOM

We are permitted to operate in the United Kingdom, but we do not have a UK Gambling Commission license. Our services are available to players from the UK who meet our age and other requirements.

  1. REGISTRATION AND LOGIN PROCESS

To register for an account with us, you must:

  • Visit our website
  • Click on the "Register" button
  • Fill in the registration form with your personal details
  • Verify your email address by clicking on a verification link sent to you by us
  • Complete any additional verification steps required by us
  1. KYC/ID VERIFICATION

We require Know Your Customer (KYC) and Identification Verification for all players. This includes providing:

  • A copy of your photo identification (passport, driver's license, etc.)
  • Proof of address (utility bill, bank statement, etc.)
  • Copy of a payment method used to make deposits
  1. GAMES AND SOFTWARE PROVIDERS

Our games are provided by various software providers, including Rival Gaming, Fresh Deck Studios, Betsoft, Microgaming, and NetEnt.

  1. BONUSES AND PROMOTIONS

We offer various bonuses and promotions to our players, subject to the following conditions:

  • Welcome bonus: 400% match up to £2,500 with 300 free spins
  • Wagering requirements: 35x bonus + deposit for welcome bonus, 1x for cashback
  • Time limits: Standard promotion validity periods as specified on our website
  1. VIP AND LOYALTY PROGRAM

Our VIP program has five levels:

  • Bronze
  • Silver
  • Gold
  • Platinum
  • Diamond

To qualify for our VIP program, you must accumulate comp points through gameplay and higher deposits.

  1. PAYMENT METHODS AND BANKING TERMS

We accept various payment methods, including credit/debit cards, bank wire, e-wallets, and cryptocurrency. Our deposit limits are as follows:

  • Minimum: £5-10
  • Maximum: £200-1000

Our withdrawal limits vary depending on your VIP status and payment method.

  1. SECURITY AND FAIR PLAY

We use 128-bit SSL encryption to protect all transactions and data. Our games are audited by third-party auditors for fair gameplay.

  1. RESPONSIBLE GAMBLING FEATURES

We offer various responsible gambling tools, including:

  • Deposit limits
  • Time-outs
  • Self-exclusion
  1. GENERAL TERMS AND CONDITIONS

These Terms and Conditions apply to all players who access or use our services. By accessing or using our services, you agree to be bound by these Terms and Conditions.

  1. CHANGES TO TERMS AND CONDITIONS

We reserve the right to change or modify these Terms and Conditions at any time without notice.

  1. GOVERNING LAW

These Terms and Conditions shall be governed by and construed in accordance with the laws of Curacao.

  1. DISPUTE RESOLUTION

Any disputes arising out of or related to these Terms and Conditions shall be resolved through binding arbitration in accordance with the rules of the Curacao International Arbitration Center.

By accessing or using our services, you agree to be bound by these Terms and Conditions.